Shipping
Shipping is WORLDWIDE
Free Ground Shipping
Regular Ground shipping is free for orders over $50.00. Most orders are shipped within 24 - 48 hours from confirmation of your order. Shipping times will vary depending on the size of the package and the delivery location. Small and medium sized packages generally are delivered within 2 - 7 business days (excluding weekends and holidays) from their date of shipment. Orders containing bumpers, doors, hoods, or other large parts can still qualify for free shipping. However, these are large items that require special handling and are usually shipped via Truck Freight (see Truck Freight information below) where delivery times usually range from 2 - 9 business days. While we are happy to offer products to customers located in Alaska, Hawaii, and other areas outside the continental United States, a shipping charge will apply to these locations and delivery times will be longer.
Overnight and 2-Day Shipping
Overnight and 2-day shipping are available for most small and medium sized packages for additional charges. Airfreight carriers reserve the right to extend delivery time by 24 hours when delivering to residential addresses. This is beyond our control and airfreight charges will NOT be refunded.All orders must be received before 5:00 PM Eastern Time (2:00 PM Pacific Time) Mondays to Fridays. No Overnight or 2-Day deliveries on Saturdays, Sundays and Holidays. If you place your order for Overnight and 2-Day delivery on a weekend or a holiday, please be aware that the shipping cycle for these orders starts on the next available business day.
Performance Order Shipping
All performance parts are shipped via Ground service only. Most orders are shipped within 24 - 48 hours from confirmation of your order. Shipping times will vary depending on the size of the package and the delivery location. Small and medium sized packages generally are delivered within 2 - 7 business days (excluding weekends and holidays) from their date of shipment. Orders containing brush guards, running boards and other large items may require special handling and are usually shipped via Truck Freight (see Truck Freight information below) where delivery times usually range from 2 - 9 business days. While we are happy to offer products to customers located in Alaska, Hawaii, and other areas outside the continental United States, shipping charges will apply to these locations and delivery times will be longer. Overnight and 2-Day shipping are not available for performance part orders.
Truck Freight
Truck freight applies to orders consisting of large parts or items that require special handling due to their shape, weight or packaging. Orders with these characteristics are shipped via Truck Freight. Orders usually are processed for shipment within 24 - 48 hours from confirmation of your order. Delivery may take 2 -9 business days (excluding weekends and holidays), within the continental United States. Truck Freight to Alaska and Hawaii may take up to 14 business days and may require additional charges. In the event that your order is subject to additional charges, we will contact you via e-mail with a revised shipping quote.
Website Security
Credit Card Security
The AutoPartsWarehouse Security Guarantee protects you while you shop at AutoPartsWarehouse so you never have to worry about credit card safety. We guarantee that every transaction you make at AutoPartsWarehouse will be safe. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping at AutoPartsWarehouse. Our servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape, Microsoft Internet Explorer, AOL, and Apple's Safari's browser. This ensures that only AutoPartsWarehouse can read your personal information. We reveal only the last four digits of your credit card numbers when confirming an order. We will, however, transmit the entire credit card number to the appropriate credit card company during order processing.
Store Currency
USD
Refund Policy
We will accept authorized returns within 30 calendar days of the purchase date.
Authorized returns must be in the complete and original packaging. If the item arrived at your location damaged, please include the original shipping container in your return.
All authorized returns must be in their original condition, include all components, and cannot be disassembled or damaged due to incorrect installation. Returns missing components will not be credited. We are not responsible for installation errors. We are not responsible for labor expenses, towing expenses, additional repair expenses or rental car expenses caused by the use of wrong or defective parts during installation.
Parts Not Returnable: Service manuals, CD ROMs, Special-order Products, Custom-made Products, and Auto Body Parts cannot be returned for any reason. Electrical parts are not returnable if unsealed for any reason.
Please Note: Service manuals, CD ROMs, Special-order Products, and Auto Body Parts are not returnable for any reason. Electrical parts are not returnable if plugged in or unsealed for any reason.
Refunds
Refunds for returns or cores normally process and credit within 30 days from the date we receive your return at the warehouse. Once we receive the core or part, we forward it to the manufacturer for approval. The manufacturer will then approve the return. Once the return has been approved and processed, the refund will be credited to the credit card you used to buy the merchandise. You will receive a "credit approved" e-mail the day you are credited. Please be aware that your bank may take 4-7 business days to post the credit to your account or credit card. If you do not receive a credit after 30 days, please e-mail our returns department at shipping@autopartswarehouse.com and we will respond to you immediately.
Risk of Loss:
All items purchased from our website are made pursuant to our shipping terms, which are F.O.B. shipping point. This means that that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport.
Our Terms and Conditions:
You may return products within 30 business days of shipment for a refund or replacement. All returns information is located above.
On orders shipped Overnight or 2Day, all shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control and air-shipping charges will NOT be refunded for this reason. Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.
Cancellation Policy:
All orders are electronically processed and forwarded to the warehouse immediately after the order is confirmed therefore, the window of opportunity to cancel an order is limited. All orders must be canceled BEFORE you receive the Invoice - Payment accepted e-mail. No orders can be canceled after payment has been confirmed, as the order will be immediately processed for shipment. All orders placed from Friday after 5PM EST – Monday 9AM EST cannot be canceled, as they are processed over the weekend for shipment.
Terms & Conditions For Sales of Products and Parts
1. All prices are subjected to change without prior notice.
2. We reserve the right to correct typographical and printing errors.
3. We reserve the right to correct prices or calculation errors.
4. We reserve the right not to proceed with any order where we feel that it will put us, the recipient or any other party in a vulnerable position either financially or for any other justifiable reason. We will contact every customer placing an order to notify them of the cancellation providing a viable contact e-mail address has been given. We may not be prepared to incur extra expense, other than to use e-mail to cancel such an order.
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